Have a question? We may be able to help you below! If this doesn't help, please send us a message to hello@loveaustralianhandmade.com
We bring together lots of independent handmade businesses from around Australia. As some products are ready made and some are custom made (which is why you chose to shop with us – good call!), and they are all shipped from different places, they may not all take the same time to reach you. To get an idea of when you can expect your order, take a look at the turnaround times and shipping information on each item’s page. If a few extra days have passed and your order’s still not with you, please contact the individual handmade business.
Each item includes a delivery information on the individual product page, so that you know what to expect. As each individual order arrives on your doorstep directly from the seller you purchased it from, delivery times will vary. If you live in Australia, you can expect your order to arrive within 1-7 business days*. If the item is hand-made to order, you can expect a longer delivery time (please check the shipping information on the product page for details). *From date of dispatch.
Shipping (within Australia) is INCLUDED in all prices listed in our shop - woohoo! No nasty surprises at checkout! The type of shipping included is displayed on each product page.
All prices are inclusive of shipping within Australia. Please contact the seller of the individual item to ask if they ship internationally.
The handmade item will ship from wherever our sellers are, be that a Brisbane suburb, sleepy country town or by the seaside! We show where every item will be shipped from on its product page, plus include estimated delivery details beside the product description.
Once your order (or part of your order) has been shipped, you will receive an email from us (with tracking details if applicable). As your order may be from a number of different handmade businesses, you will receive multiple shipping emails when each item is shipped.
We bring together lots of independent handmade businesses from around Australia. As some products are ready made and some are custom made (which is why you chose to shop with us – good call), and they are all shipped from different places, they may not all take the same time to reach you. To get an idea of when you can expect your order, take a look at the turnaround times and shipping information on each item’s page. If a few extra days have passed and your order’s still not with you, please contact the individual handmade business.
We list products from a range of independent handmade businesses, which means if you purchased from a range of makers, that you will receive more than one parcel…lucky you! More happy mail days!
Please contact us ASAP with your order number and we will contact the individual businesses and let them know. Email hello@loveaustralianhandmade.com
Sure can! Best person to contact is the fabulous handmade business who makes the product! You can contact them via the ‘Contact the maker’ section down the bottom of each individual product listing.
Handmade makes THE BEST gift! So go you! If you would like your product gift wrapped, please contact the individual handmade business via the ‘contact the maker’ section down the bottom of each individual product listing. You can also request at any time for your gift to be sent without an invoice by writing this in the ‘order notes’ at checkout.
Not at this stage, but we hope to in the near future!
We accept payments via Paypal, AfterPay and credit card (currently accepting Mastercard, Visa and American Express)
Our store is online only, which means you get to shop 24 hours a day, 7 days a week from the comfort of your own home, in your comfy pants with a glass of wine in hand!
We LOVE discovering new makers and we are always on the lookout for new handmade businesses! Think your business would fit right in at Love Australian Handmade? Send us an email to find out more! Email hello@loveaustralianhandmade.com
Yay! We love having new products for sale here! Head to the 'sell with us' section in our menu to find out more!
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